OPTIVEM GROUP LLC (“Optivem”, “we”, “us”) is the controller of your personal data, a Wyoming limited liability company at 30 North Gould Street, Sheridan, Wyoming 82801, United States. For any privacy question, contact email us.
| Category | Examples |
|---|---|
| Identity & contact | Name, email address, company, and the names/emails of the engineers on your team, billing details. |
| Payment | Transaction and invoicing records. Card details, where used, are handled by our payment processor — we do not store full card numbers. |
| Session data | Audio, video, chat, and screen content your team chooses to share on calls — captured in a recording only if your team asks us to record (see our Terms). |
| Booking & scheduling | Information you submit when booking a call to discuss Optivem Teams. |
| Technical | Basic usage and device/log data from the site and the course platform where your team accesses the included courses. |
We use trusted third-party providers to run the service. Each processes your data only as needed to provide their service:
| Provider | Purpose |
|---|---|
| Calendly | Booking calls to discuss Optivem Teams. |
| Thinkific | Hosting the courses included with your team's membership. |
| Our payment processor | Processing payments (card details are handled by the processor; we do not store full card numbers). |
| Our video-conferencing & recording provider | Hosting the live sessions, and recording them only where your team has asked. |
| Our email provider | Team communications. |
We do not sell your personal data.
Optivem Teams sessions are private to your team and treated as confidential. Any proprietary code, architecture, or business information your team chooses to share on a call is kept in confidence and is not shared with anyone outside Optivem, nor added to any public library. A non-disclosure agreement is available on request — we are happy to sign yours, or provide our standard mutual NDA. Where a recording is made at your team's request, it belongs to your company and is kept confidential to your team.
Optivem is based in the United States, and some of our providers are located in the United States or elsewhere. Where we transfer data out of the EU/UK, we rely on appropriate safeguards (such as Standard Contractual Clauses) to protect it.
We keep contact and contract data for as long as your team is engaged and for a reasonable period afterwards. Financial records are kept as long as required by law (typically several years). Any session recording made at your team's request is retained and handled per your instructions. You can ask us to delete your personal data at any time (see Section 7), and we will do so unless we are required to keep it.
If you are in the EU or UK, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. Where we rely on consent, you can withdraw it at any time. You may also lodge a complaint with your local data protection authority. To exercise any right, email email us.
If you are a California resident, you have the right to know what personal information we collect, to request its deletion, and to opt out of any “sale” or “sharing” of personal information — though we do not sell or share your personal information. We will not discriminate against you for exercising these rights.
This site and the course platform use only essential cookies needed to run the site and your team's access (for example, to keep you signed in). We do not use advertising or analytics cookies. You can control or block cookies through your browser settings, though blocking essential cookies may affect how the site and platform work.
We may update this policy from time to time. The “Last updated” date above shows the current version.
For any privacy question or request, contact OPTIVEM GROUP LLC at email us.